From booking to pickup, here's what happens.
The whole thing is designed so the bins are the easiest part of your move.
- 1
Book online
Choose a kit, pick delivery and pickup dates, tell us both addresses. It takes a few minutes and you don't need an account.
- 2
We deliver
Your stacked, clean bins arrive at your current home with labels and zip ties. Leave-at-the-door is fine; we'll send a photo.
- 3
Pack, move, unpack
Bins stack, roll on a dolly, and snap shut. No tape, no assembly, no collapsed boxes.
- 4
We pick up
Once you're unpacked, stack the empties at your new place. We collect them. Need more time? Add a week from your rental page.
Booking
We ask for two addresses because your bins go to one and come back from the other. We check both are inside our service area and within 25 miles of each other, then show you which kits are free for your dates. Delivery is available 2 or more days out.
Delivery day
Pick a Morning (8am–12pm) or Afternoon (12pm–5pm) or Evening (5pm–7pm) window. You'll get a text when we're about 30 minutes out. You don't need to be home: tell us where to leave the stack and we'll send a photo when it's down. Every kit arrives stacked, with lids on, room labels, and zip ties.
Packing tips
- Heavy things (books, dishes, canned goods) go in fewer bins; light things (linens, lamps, toys) fill the rest. Keep each bin liftable by one person.
- Label the room, not the contents. Movers read room names; nobody reads "misc."
- Stand plates and bowls on edge with a towel between them. Glasses go in upright with a t-shirt around each.
- Don't overfill. The lid should snap without pressing.
- Zip-tie the lids on anything going in a truck. You'll cut them at the other end.
Moving day
Stack five high on the dolly and roll. The bins nest into a truck without crushing, and they don't need tape or fresh boxes at the last minute.
Pickup day
Once you're unpacked, nest the empties, stack the lids together, and leave everything somewhere accessible and dry at your new place. We'll text before we arrive and again when we've collected the count. If you're unpacked early, text us and we'll try to come sooner.
Need more time?
Open your rental page from the confirmation email and tap "Add a week." It's charged to the card on file and your pickup moves a week out. If the bins aren't ready at the scheduled pickup, we'll reach out; extra weeks are billed only when you actually keep them.